RelaxBetX, we strive to provide high-quality casino website scripts and digital solutions that meet our clients’ expectations. Due to the nature of digital products, we maintain a strict refund policy as outlined below.
All purchases of digital products, including but not limited to casino website scripts, source codes, and software licenses, are non-refundable. Once a product is delivered or access is granted, the sale is considered final.
Refunds may only be considered under the following exceptional circumstances:
You were charged more than once for the same product (duplicate payment).
The product delivered is completely non-functional, and our support team is unable to resolve the issue within 7 business days.
You did not receive the product at all (after payment and confirmation).
To be eligible for a refund in these cases, you must:
Submit a refund request within 3 business days of purchase.
Provide clear documentation and evidence (e.g., screenshots, error messages).
Allow our support team reasonable time to resolve the issue.
Refunds for custom development or modification services are subject to the terms agreed upon in the service contract or agreement. In general, custom work is non-refundable once development has started.
If a chargeback or payment dispute is initiated without contacting us first, you may be permanently banned from using our services. We encourage customers to resolve any issues with us directly.
If you believe your situation qualifies for a refund or have any concerns about your purchase, please contact our support team at:
? mail@relaxbetx.shop